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Frequently Asked Questions


How Much Does It Cost?
Our website packages start at $2000. We bid each job according to the hours it takes to complete the task. Most of our jobs do not fit within the limits of our suggested packages. These are simply our general starting point for any project you have in mind. If you would like to sell items on your website add $1000 to the package price.  Click here to view our packages

How Long will it take to get my website up and running?
In general, for a basic website if all content is provided in a timely matter, the website can be up and running within one month. If there is photography, graphics or video it will take about three months. That also depends on the availability of the client. I like to tell clients to clear their calendars to be available for three months.

What is a Hosting Service?
To make your website visible to the world, it has to be hosted on a web server. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing internet connectivity, typically in a data center. We recommend that you buy your domain name separate from your hosting service. This makes it much easier if need be, to change your domain name or hosting server in the future. Many hosting services offer a free domain name with the purchase of your hosting service (most are only free for the first year anyway). Don’t do it. Purchase your Hosting Services before purchasing your domain name. When purchasing your domain name you can ask them to direct the domain name to your hosting service. Make sure the Hosting Service has an easy installation button for WordPress. We charge a $200 fee to install WordPress on servers that do not accommodate WordPress easy installation. That is one of the reasons why we recommend Bluehost. Installation is easy and their customer service is top notch.


What is a domain name?
DNS or Domain Name System is a way to remember a long numeric url address by translating it into words. It gives every internet service a memorable and easy-to-spell address. Go to a domain name service website to see if your business name is available. Domain names are used to identify one or more IP addresses. For example, the domain name microsoft.com represents about a dozen IP addresses. Domain names are used in URLs to identify particular Web pages. Be sure and purchase a .com domain name unless you are a non-profit organization.

Every domain name has a suffix that indicates which top level domain (TLD) it belongs to. There are only a limited number of such domains. For example:

· gov – Government agencies

· edu – Educational institutions

· org – Organizations (nonprofit)

· mil – Military

· com – commercial business

· net – Network organizations

· ca – Canada

· th – Thailand

Because the Internet is based on IP addresses, not domain names, every Web server requires a Domain Name System (DNS) server to translate domain names into IP addresses.

When selecting a domain name:

  1. Select a short and easy to spell name
  2. If your business name is unavailable get creative but stay simple and clear.
  3. Purchase other domain names that can be redirected or forwarded to your primary domain name.

For instance:

primary = iammomentproductions.com

forwarded domain names: iamomentproductions.com(missing “m”), iammomentproduction.com (missing”s”)

If your domain name has words that can easily be misspelled or an ‘s’ forgotten then purchase the mistakes too.

We recommend that you purchase your domain name from a separate company than where you are hosting your website. This makes it much easier if need be, to change your domain name provider or server in the future. Purchase your domain name prior to purchasing your hosting service so that you can point your domain name to your hosting service upon set-up with costumer service.


Do I get to choose my domain name?
Yes you do get to choose your own domain name.  You must first see if it is available.  Go to anyone who sells domain names and input your new domain name to see if it is available.  Be sure as pick a name that is memorable, as short as possible and easy to spell.  If it can be misspelled buy the misspelled domain name too.  We will redirect the misspelled domain to your correct domain name, ensuring the arrival of potential clients to your website.

Can I sell items on my website?
Yes you can. It does cost an extra $1000 to get the framework of your store set up.  We will charge extra according to how much content you will be adding to the store. We love to know if you may be adding a store in the future even if you can’t afford it now, as it affects the design of the website. Be ready to open a business bank account and a business PayPal account

How do I get to the top of Google Search?
For most of you it is a high priority for your website.  We design the website and add content to optimize your website for Google Search but it takes more than that to get your website to the top of Google.  Your website needs to have fresh content added regularly-blogging.  You need to be active in Social Media along with many other factors. It takes a consistent effort on your part to keep it there.   We recommend you hire a company that specializes in ranking your website, a SEO(Search Engine Optimization) Specialist. 

What Is WordPress?
WordPress is a free open source software that allows you to change the content of your website without understanding or touching complicated coding. WordPress can also be called a free Content Management System (CMS). What started in 2003 by Matt Mullenweg and Mike Little has now become one of the most popular platforms for building websites. Hundreds of individuals around the globe maintain WordPress’ open source code and thousands of talented WordPress plugin developers contribute valuable enhancements to WordPress’ out of the box capabilities. Most of the plugins are free to activate on your website allowing you to adapt to the needs of your business with ease.

What is a Plugin?
A plugin adds a specific feature to your WordPress website. It is similar to an app on your phone. Each of these plugins provide added features such as, floating social share buttons, testimonial slideshow, google analytics, cashing, SEO (search-engine-optimization) helps, directly posting a blog on to facebook with the press of a botton, maps and Forms. There are hundreds of plugins to add to your website but they take time to set-up and work with the design of your website.

What type of maintenance does my website need?

We recommend that each client purchase our annual check-up package. This makes sure all plugins and theme are updated and working properly, assesses your changing needs, suggests plugins to help your business be more efficient and addresses the speed of your website. For these reasons we recommend an annual maintenance package.


Am I able to add content myself?
Yes a three hour tutorial will be given to all administrators of your website. They will be able to add pages, posts, pictures and media to the new website by the end of the tutorial. You will be able to add users to your account or dashboard of your website. They can have a separate passwords and logins.

Will my website be mobile friendly (responsive)?
All of our websites are designed to look well on all current mobile devices. We recommend yearly maintenance to ensure your website is responding correctly to all new devices.

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